Privacy Policy

Welcome to Gyan Udaan ("the App"), operated by PikaDevs ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in various ways. The information we may collect via the App includes:

A. Personal Data

We collect personally identifiable information that you provide to us when you register and use the App. This information includes:

Account Information (via Google OAuth): When you register using Google Sign-In, we collect your basic profile information, including your name, email address, and profile picture (avatar URL).

Contact Information: We require you to provide a valid phone number for account verification and security purposes. This is a mandatory field.

Demographic and Profile Information: You may voluntarily provide additional information to help us personalize your experience, such as your school, date of birth, gender, location (province and district), education level, and current status.

Preferences: Your preferred language for using the App.

B. User Activity Data

When you use the App, we collect data related to your activity to track your learning progress. This includes: Exams and quizzes you have taken, your scores and results, performance metrics, such as questions answered correctly or incorrectly, and time spent on specific sections or exams.

C. Data from Third-Party Services

We utilize third-party services to provide and improve our App: Google OAuth and our Backend and Database hosted on secure cloud servers.

2. How We Use Your Information

We use the information we collect to provide you with a smooth, efficient, and customized learning experience. Specifically, we use your information to: Create and manage your user account, secure your account, personalize your learning path, allow you to track your progress, monitor and analyze usage patterns, and communicate with you.

3. Disclosure of Your Information

Your privacy is paramount. We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you only with Third-Party Service Providers or By Law or to Protect Rights.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, please be aware that no security measures are perfect or impenetrable.

5. Data Retention & Deletion

We retain your personal information for as long as your account remains active. You have the right to delete your account at any time through the "Delete Account" option in your profile settings. Upon receiving your request, we will permanently delete your information.

6. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy.

8. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

PikaDevs

Email: contact@pikadevs.com